Welcome to the COMPLAVIS® Support Ticket System

In order to help you faster and easier in case of support requests, we now provide a support ticket system.
Alternatively, you can of course still contact us by phone or email.


Each support request is assigned a unique ticket number, which you can use to track the processing status online and provide necessary information.


A valid email address is required to submit a request.
To do so, simply open a new ticket via the menu item "Open a New Ticket" or write to ticket-en@complavis.de or ticket@complavis.de for German requests.
Guided information retrieval on specific help topics in the support ticket system allow us to ensure faster processing for requests submitted via it.


Your COMPLAVIS® EDI Support Team


Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
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